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Terms of Use

The terms that govern NetCnnct, including the free desktop companion and Pro subscription.

1. Agreement and service provider

These Terms govern your use of NetCnnct, a local desktop network companion and the accompanying website for accounts and billing, available at https://netcnnct.com. The service provider is Shopast Group Oy ("we", "us"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use it.

You must be at least 16 years old to create an account and legally capable of entering this agreement.

Effective: September 2026 · Last updated: September 2026

2. The service and your right to use it

We grant you a limited, non-exclusive, non-transferable right to access and use the service for its intended purpose, subject to these Terms and your plan. Features and reasonable technical limits may differ by plan and are described before purchase.

You may not sell, sublicense, copy, scrape, or commercially exploit the service, or reverse engineer it except to the extent mandatory law permits.

3. Accounts, suspension, and termination

Keep your account information accurate and credentials secure. Tell us promptly at support@netcnnct.app if you suspect unauthorised access.

You may stop using the service or request account deletion at any time. We may proportionately restrict or suspend access to protect the service or others, investigate abuse, or address a material breach. Unless urgent action is needed, we will give reasonable notice and an opportunity to remedy the issue. Mandatory consumer rights remain unaffected.

4. Acceptable use

Do not use the service to break the law or others' rights; submit malware or harmful, fraudulent, or unlawful content; harass or impersonate anyone; bypass access, safety, usage, or payment controls; disrupt or probe the service; or enable another person to do any of these things.

5. Prices, subscriptions, cancellation, and withdrawal

Pro ($5/month) renews for the period and price shown at checkout until cancelled. We disclose the total recurring price, taxes where applicable, payment method, renewal interval, and cancellation process before you order. You may cancel future renewals through the available billing settings or by contacting us.

We may change a subscription price prospectively for valid business reasons. We will give reasonable advance notice and, where the change is adverse, allow you to cancel before it applies.

If you are an EU/EEA consumer, you generally have 14 days after entering a distance contract to withdraw without giving a reason. If you expressly ask us to start a paid service during that period and then withdraw, you may owe a proportionate amount for service already supplied. Any loss of a withdrawal right for immediately supplied digital content applies only after the express consent and acknowledgement required by law. To withdraw, send an unambiguous statement to support@netcnnct.app.

Nothing in these Terms limits statutory remedies for digital content or services that do not conform to the contract.

6. Content and intellectual property

We and our licensors retain rights in the service, branding, software, and supplied content. You retain rights in content you submit. You grant us a limited licence to host, process, reproduce, and transmit that content only as needed to operate, secure, and provide the requested service.

You must have the rights needed to submit content and must not infringe another person's privacy, confidentiality, or intellectual-property rights.

7. Availability and disclaimers

We aim to provide the service with reasonable care and skill, but it may sometimes be unavailable for maintenance, security, or circumstances outside our reasonable control. We may improve or change features while preserving paid users' contractual and statutory rights.

We may add, modify, replace, or discontinue service features or content, and may change the usage limits or quotas that apply to each plan, for valid business, legal, security, or technical reasons. If a material adverse change affects an ongoing paid plan, we will provide reasonable advance notice where required and allow you to cancel before the change takes effect. Any changes remain subject to applicable law and do not affect rights that cannot lawfully be limited or excluded.

To the extent permitted by law, the service is otherwise provided without additional warranties. We do not exclude warranties or guarantees that cannot lawfully be excluded.

8. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for intentional misconduct, gross negligence, death or personal injury caused by negligence, or your mandatory consumer rights.

Subject to that rule, we are not liable for indirect or unforeseeable loss, loss caused by your breach or misuse, or business losses suffered by a consumer. Any further limitation applies only to the maximum extent permitted by applicable law.

9. Governing law and disputes

These Terms are governed by the laws of Finland and the European Union. Courts in Helsinki, Finland have jurisdiction, but if you are an EU/EEA consumer you also retain mandatory protections of your country of residence and may bring proceedings in any court available to you under applicable consumer law.

Please contact us first so we can try to resolve a concern informally.

10. Changes to these Terms

We may update these Terms for legal, security, technical, or service-related reasons. We will give reasonable advance notice of material changes where required. Changes will not apply retroactively. If a material change adversely affects an ongoing paid service, you may cancel before it takes effect. Your rights under mandatory law remain unaffected.

11. Contact and provider information

Shopast Group Oy
Business ID: 3220604-6
Email: support@netcnnct.app
Website: https://netcnnct.com

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